Welcome to Workflow Assure – the workflow automation specialists helping businesses unlock
efficiency and scale operations. This policy describes how we collect, use and protect information
about you.
The short of it is, we only collect the information absolutely necessary to run and deliver our service
to you, our customer. We never sell or give away your information.
Effective Date: February 2025
This Privacy Policy describes how Workflow Assure (“we”, “us”, or “our”) collects, uses, and
shares information about you (“user”, “you” or “your”). Please read this notice carefully to
understand what we do with the information we collect as part of your interaction with us.
We collect information about you when you use our services, including the following:
• Personal Information: This includes your name, company name, email address, phone
number, business processes information, and any other information you choose to provide
When requesting our workflow automation services.
• Technical Information: When you visit our site, we may collect certain information about
your device and how you interact with our website.
• Workflow & Systems Data: To diagnose and build your workflow automations, we may
need temporary access to your business systems, process documentation, error logs, and
integration credentials. This access is strictly limited to what’s necessary to complete the
work you’ve hired us for.
We use the information we collect for the following purposes:
• To provide and improve our workflow automation services
• To diagnose, troubleshoot, and resolve technical issues in your business processes
• To communicate with you about your project, deliverables and service updates
• To send you information about our services (only if you’ve opted in)
• To provide support and training as part of our 30-day guarantee
• To diagnose or fix technology problems
• To control unauthorised use or abuse of our website and our services, or otherwise detect,
investigate or prevent activities that may violate our policies or be illegal
We do not sell, rent, or give away your personal information to third parties.
Your workflow data and business information are treated as strictly confidential. We implement
multiple security measures designed to maintain the safety of your personal and business
information:
• Encrypted connections for all data transmission
• Secure credential storage with industry-standard encryption
• Limited access protocols (only team members working on your project see your data)
• UK/US data residency options available
When we build your workflow automations we may need temporary access to your business
systems. Here’s how we handle it:
• Access is granted only for the duration of your project
• Credentials are stored securely and deleted upon project completion
• We never share your access credentials with third parties
• You maintain full control and can revoke access at any time
You may request to access, update, or delete your personal information at any time by contacting us
directly. We will respond to your request within 30 days.
We retain your personal information only as long as necessary to:
• Complete the services you’ve hired us for
• Fulfil our 30-day guarantee obligations
• Comply with legal or regulatory requirements
After project completion and guarantee period expiration, workflow-specific data and credentials
are securely deleted unless you request otherwise.
We may update this Privacy Policy from time to time. If we make significant changes in the way we
We will send you your personal information through our website or by email.
If you’re based in the UK or EU, you have additional rights under GDPR:
• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict or object to processing
• Right to data portability
To exercise these rights contact us using the details below.
For any questions regarding these terms or your dealings with Workflow Assure, please contact us
at legal@workflowassure.com
Last Updated: April 2025
